Shipping and Delivery

Details

  • Tracking link will be emailed
  • Orders dispatched within 1 business day
  • Custom orders take 30 business days to fulfill
  • All shipping times during business days

Australia

Service Delivery Time
Standard 2 - 8
Express 1 - 2

International

Service - US, UK, NZ, CA Delivery Time
Standard 7 - 20
Express 2 - 15

Delays

While our team will do our absolute best to ship orders quickly, efficiently and encourage you to place orders well before the intented time. We are not liable for delays that may occur due to transit or busy period during the year.

"You plan and we plan but Allah is the best of Planners. So trust Him."

Duties / Taxes

Additional duties and taxes may apply at the time of delivery for orders outside of Australia.

Duties and taxes fall under the responsibility of the customer and we recommend you check your governments customs website.

Cancellations / Amendments

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

If you have any concerns, please contact us before placing your order and we will be happy to help you.

It is the customers responsibility to ensure they agree to our terms of sale before placing an order and ensure all details provided are full and correct at the time of order placement.

Lost / Refused Packages

Fajr Noor is not responsible for packages that have been lost, stolen or mis-delivered. We will try to help as best as we can but this responsiblity is handed over to the delivery service provider and we are not in anyway liable. You are welcome to contact the shipping carrier through the tracking link.